Happy 2022! It's 2022, right? Not 2020, too? With my kids back in the virtual classroom, it's feeling a bit like it lately. And with many of us back working from home (or still at home, for those who still haven't made it back in the office), we're going to go back into the vault to pull out one of our first articles on seeking clarity when we're relying on Zoom meetings and written communication. Clearing up Communication With many of us working from home for the foreseeable future, we're learning to rely on technology to substitute for those in-person team meetings or impromptu catch-ups by the water cooler, but are they a suitable substitute? Suitable (and definitely safer!), yes. But, as much as we're telling ourselves otherwise, Zoom is not a perfect replacement for in person communication. On video calls, we have a difficult time picking up subtle body language and social cues that we would readily and even passively pick up on in person. And when we don't have any visuals to pick up on? Well, that's when it becomes even more paramount we ensure our message is communicated clearly—and not just by the sender's standards. The true litmus test is whether or not it is understood by the receiver. That is what clarity is all about. Great, but... now what?
Here’s a quick video about how we're missing the mark when communicating with other generations: CLICK HERE
Find out what's really happening when we jump on that video call: CLICK HERE
Before you communicate clearly, you have to ensure you are understanding the message clearly. Take 10 minutes to watch this video on 10 steps to better conversations. CLICK HERE
Here's to communicating with our teams better! Christine and Libby